Laini Safaris – Terms & Conditions

1. Introduction


Welcome to Laini Safaris. By booking a tour with us, you agree to the following Terms & Conditions. These terms are designed to ensure a smooth and enjoyable experience for all our clients. Please read them carefully before making a booking.


2. Booking & Payment


A 30% deposit of the total cost is required to confirm your booking with Laini Safaris.


Full payment is due 30 days before the departure date. For bookings made within 30 days of the safari, full payment must be made at the time of booking.


Payments can be made via bank transfer, credit card, or mobile money. Additional processing fees may apply.



3. Pricing & Inclusions


Prices are quoted in USD/EUR/TZS and may change depending on park fees, government taxes, and fuel prices. We will notify clients if there are significant price changes prior to booking.


Inclusions:

  • Accommodation as per the itinerary
  • All park fees and conservation fees
  • Meals and drinking water during the safari
  • Professional driver-guide
  • 4x4 safari vehicle
  • Scheduled game drives and activities


Exclusions:

  • International flights and visas
  • Travel insurance (required for all clients)
  • Optional activities (e.g., hot air balloon rides)
  • Personal expenses, alcoholic drinks, and tips



4. Changes to Your Itinerary


If you wish to make minor amendments to your booking (e.g., changing dates or accommodation), please notify us at least 14 days before departure.


Any changes made within 14 days of the departure date are subject to availability and may incur additional costs.


If we are unable to provide the services as outlined in your booking (due to unforeseen circumstances), we will offer an alternative solution, including a full refund or a new booking date.



5. Cancellation Policy


We understand that plans can change. Our cancellation policy is as follows:


More than 60 days before departure: Full refund minus 10% admin fee


30 to 59 days before departure: 70% refund


15 to 29 days before departure: 50% refund


7 to 14 days before departure: 30% refund


Less than 7 days or no-show: No refund



Please note: Any third-party charges (e.g., airlines, hotels) are non-refundable.


6. Force Majeure


Laini Safaris cannot be held responsible for delays, cancellations, or changes in your itinerary caused by events beyond our control, including but not limited to:


Natural disasters, extreme weather, strikes, or political unrest


Health pandemics or epidemics


Government restrictions or closures



In these cases, we will work with you to reschedule your tour or offer a credit for a future booking.


7. Travel Insurance


All clients must have adequate travel insurance that covers medical emergencies, trip cancellations, medical evacuation, and loss of personal belongings.


Laini Safaris is not responsible for injuries, accidents, loss of property, or any unforeseen events that may occur during your tour.



8. Client Responsibilities


Clients are responsible for ensuring they are physically and mentally prepared for the safari, especially when participating in activities like hiking or trekking.


You must comply with the rules and regulations of all national parks, game reserves, and local authorities.


We reserve the right to remove any guest from the tour if their behavior is disruptive or dangerous to other guests, guides, or wildlife.



9. Complaints & Disputes


If you have any issues during your safari, please inform your guide or Laini Safaris representative immediately so we can address the situation.


Should you feel your complaint has not been resolved satisfactorily, it can be formally addressed via our complaint process.


All disputes will be handled under Tanzanian law.



10. Liability Waiver


By booking with Laini Safaris, you acknowledge that safaris involve inherent risks, including wildlife encounters and environmental factors.


You agree to waive any claims against Laini Safaris for any injury, loss, or damage arising from the safari.



11. Privacy & Data Protection


Laini Safaris respects your privacy. We will only collect and store the necessary personal data for your booking and travel arrangements.


Your data will not be shared with third parties, except as necessary for fulfilling the terms of your booking.


For more information, please check our Privacy Policy and Cookie Policy. To change your cookie consent preferences, go to our Consent Preferences center.